AS13030

Status Info

 Current Issues

At the moment we record no outage.

 Planned Maintenance

Title: Planned Maintenance in Geneva (680CHP)
Duration: 2024-05-22 07:00 - 2024-05-22 20:00
Severity (1-5): 3
Description:

Our supplier is conducting maintenance work. Customers connected in the area of Geneva (Fiber7 PoP 680CHP) will experience a loss of service of up to 60 Minutes. We apologize for any inconvenience this may cause.

Title: Planned Maintenance in Emmenbrücke (710SPR)
Duration: 2024-05-28 08:30 - 2024-05-28 11:00
Severity (1-5): 3
Description:
Our supplier is conducting maintenance work. Customers connected in the area of Emmenbrücke (Fiber7 PoP 710SPR) will experience a loss of service of up to 150 Minutes. We apologize for any inconvenience this may cause.
Title: Supplier Maintenance in Area Zurich (LiteXchange)
Duration: 2024-06-04 02:00 - 2024-06-04 06:00
Severity (1-5): 3
Description:

Our supplier is conducting maintenance work. Customers connected in the area of Bülach, Dietikon, Dälliken, Eglisau, Hinwil, Kollbrunn, Schlieren, Thalwil & Wangen-Brüttisellen will experience a loss of service of up to 15 minutes. We apologize for any inconvenience this may cause.

 Past Events (14 days)

Title: Planned Maintenance in Sargans, Bad Ragaz (660SAR, 660BAR)
Duration: 2024-05-07 08:00 - 2024-05-07 10:00
Severity (1-5): 3
Description:

Our supplier is conducting maintenance work. Customers connected in the area of Sargans, Bad Ragaz (Fiber7 PoP 660SAR, 660BAR) will experience a loss of service of up to 2 hours. We apologize for any inconvenience this may cause.

Title: Outage: Unexpected reload of core router in GLB-3, Digital Realty Glattbrugg
Duration: 2024-05-04 20:00 - 2024-05-06 08:45
Severity (1-5): 3
Description:
At 20:00 CEST we have observed an unexpected reload of our core router r1glb3.core in our POP GLB-3 within the datacenter facility of Digital Realty. Logfiles indicate a software issue with a routing daemon.
At 20:10 the router has recovered and we see all services back online. Customers with redundant services may have experienced a short flap due to convergence and failover.

We are monitoring the situation closely.

Update 2024-05-06 08:45 CEST

We have not seen any other instabilities so far.